Infogsolutions offers IT Facilities Management Services that involve an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running 24X7. We undertake complete responsibility of ensuring that customer’s equipments are in top operational condition and that they are receiving services in a prompt and organized manner as per SLA.

Service Spectrum

IT Helpdesk Services:

We take over your overall management of varied IT assets across vendors. These include:

• Asset and inventory management
• Client recovery services
• Vendor management

Data Center Operation Services:
The experts at Infologsolutions combined with unparalleled support processes and methodologies will help in keeping your data center equipment running at peak performance. We aid in ensuring the top performance of your datacenter by proactively monitoring, forecasting and realigning IT resources. Our services include:

• Network administration
• Server Administration
• Security administration
• Database Management
• Data backup
• Application support

End-user Support Services:
We support your end-users with services such as:

• Desktop / laptop operations
  
• LAN management
  
• Peripherals support
  
• Mail management
  
• Anti-virus, Anti-Spam configuration
  
• Installation and configuration of Client desktop applications

Benefits

• Ensure low total cost of ownership
• Deliver excellent levels of service, flexibility and choice of options
• Improve end-user productivity
• Standardize technology platforms and processes
  Enhanced security
• Function as a single source for provisioning and managing products from different vendors
  
• Ability to deliver Concurrent Infrastructure